General Terms and Conditions of Use and Sale
LA COMMERCIALE 2F SRLS is the owner of the website www.carloalbertotagliegrandi.com (hereinafter referred to as the Site)
These Terms of Use govern the business relationship existing between LA COMMERCIALE 2F SRLS and the author of the order whose personal data are indicated in the registration form and order form. Any condition formulated by the Customer that does not comply with these Terms of Use will be deemed invalid. These Terms of Use may be subject to any changes made necessary by subsequent provisions of law.
By this contract, laLA COMMERCIALE 2F SRLS offers the goods and services chosen by the Customer in the order form, which is to be considered an integral part of the contract.
The contract entered into between LA COMMERCIALE 2F SRLS and the Client must be considered concluded with the acceptance, even if only partial, of the order by LA COMMERCIALE 2F SRLS. Such acceptance shall be deemed tacit unless otherwise communicated in any manner to the Customer. By placing an order in the various ways provided, the Customer declares that he/she has read and accepted in its entirety, all the information provided to him/her during the purchase procedure, the offer of product specifications, and these Terms of Use in their entirety.
The Customer declares that he/she has not entered false or fictitious data in the order form, and therefore declares that the data entered correspond to his/her real personal data. THE COMMERCIAL 2F SRLS reserves the right to prosecute in the appropriate venues any violation and abuse. The obligations assumed by the Client in this article as well as the guarantee of the successful completion of payment made by the Client, have an essential character for LA COMMERCIALE 2F SRLS, which reserves the right, in the event of non-fulfillment of any of the aforementioned obligations, to terminate the contract by right, without prejudice to any right to compensation for damages.
Site Registration
Registration on the Site is not mandatory. It is possible to browse the product catalog on the Site and place an order without being registered, or otherwise use other methods of purchasing (by email, fax, phone).
At the registration stage, the Customer must provide little personal data, necessary for the management of his online orders, and indicate an email address and a password that will allow him to access the shopping cart to make purchases on the Site, with maximum confidentiality and peace of mind.
After registration, the Customer will receive a confirmation email, following which he/she will be able to access the shopping cart on the Site by logging in by entering the email address and password given in the registration form. Registration only needs to be done the first time, then the Customer can access their cart using the same Login information. Therefore, please transcribe the email address and password.
Technical Information
The technical information included in the Site, is derived from the information published by the manufacturers of the goods included in our catalog. LA COMMERCIALE 2F SRLS, therefore, reserves the right to change/adapt the technical and dimensional information of the products in the catalog, according to what will be communicated by the manufacturers, even without any prior notice.
Product Availability
The Customer may purchase only the products in the electronic catalog available on the Site at the time of placing the order, and in the quantities in stock. Product availability can be viewed by entering the product description tab or from the shopping cart. Should the quantity of the product ordered exceed the quantity in stock, it will be displayed that the quantity is not available, giving the customer the option to change the quantity or place the order. In the latter case, the customer will be contacted by the CARLOALBERTOTAGLIEGRANDI staff who will communicate the waiting time for the product to be procured. The change of the quantity of products in stock occurs in real time only when the order is concluded, so it is always advisable to check the actual availability of the product before placing the order.
Prices in the catalog
All prices entered on the Site, in the relevant column of the catalog, are intended to be prices including VAT and will not be applied to purchases made at our physical store. CARLOALBERTOTAGLIEGRANDI reserves the right to change the prices of products at any time, however, the prices invoiced are those in effect at the time of the order. In the event of a discrepancy between the rate quoted and in effect at the time of the Customer’s order, due to a typographical, edition or calculation error on the Site, the rate in effect will prevail. However, the Customer may cancel his order by notifying us of the problem.
Prices listed refer only to items purchased online at www.carloalbertotagliegrandi.com
Mode of Purchase
The Customer may purchase only the products in the electronic catalog of the Site at the time of placing the order.
The quickest way to place an order is through the Internet by accessing your shopping cart using the information (E-mail and Password) you registered with the Site. This method of purchase therefore requires registration with the Site.
It is still possible to place an order without being registered by providing your information from time to time.
Correct receipt of the order is confirmed by CARLOALBERTOTAGLIEGRANDI by means of a message sent to the electronic mail address (e-mail) provided by the Customer.
In case of non-acceptance of the order, CARLOALBERTOTAGLIEGRANDI ensures timely communication to the Customer always by email or telephone.
If the products ordered are not available after the Customer’s order, CARLOALBERTOTAGLIEGRANDI will send an e-mail to the Customer to inform him/her of the unavailability of the product and offer to cancel or modify his/her order.
Payment Methods
CARLOALBERTOTAGLIEGRANDI, accepts the following forms of payment for deliveries within Italy:
Credit Card Payment – PAYPAL System
Choosing this payment method, by clicking on “Confirm Order” you will be directed to PayPal’s secure server, where you can make the payment with absolute peace of mind using a Credit Card or directly to your PayPal Account if you have one, and without the slightest risk of someone getting hold of your data. Simultaneously with the conclusion of the online transaction, PayPal will immediately charge the amount related to the purchase made. In the event of cancellation of the order, either by the Customer or in the event of non-acceptance of the same by CARLOALBERTOTAGLIEGRANDI, at the same time as the cancellation, the amount relating to the cancelled goods will be credited back to the Customer’s Paypal account. The timing of re-crediting to the chosen payment instrument within the Paypal account depends solely on PayPale from the relevant banking system.
CARLOALBERTOTAGLIEGRANDI reserves the right to ask the Customer for additional information (e.g. landline phone number or sending copies of identity documents) to determine the actual ownership of the PayPal account. In the absence of the documentation credited back to the Customer’s Paypal account. The timing of re-crediting to the chosen payment instrument within the Paypal account depends solely on PayPal and the banking system involved. CARLOALBERTOTAGLIEGRANDI reserves the right to ask the Customer for additional information (e.g. landline phone number or sending copies of identity documents) to determine the actual ownership of the PayPal account. In the absence of the required documentation, CARLOALBERTOTAGLIEGRANDI reserves the right not to accept the order. At no time during the purchase process is CARLOALBERTOTAGLIEGRANDI able to know information about the buyer’s credit card or other mode chosen within the PayPal wallet and transmitted via secure connection directly to the PayPal site handling the transaction. No computer files of CARLOALBERTOTAGLIEGRANDI will retain such data. Under no circumstances, therefore, can CARLOALBERTOTAGLIEGRANDI be held liable for any fraudulent and improper use of credit cards by third parties, when paying for products purchased on CARLOALBERTOTAGLIEGRANDI
Bank Transfer
In case of payment by Bank Transfer in advance how much ordered by the Customer will be kept committed until receipt of proof of payment, to be sent to the e-mail info@carloalbertotagliegrandi.com no later than 3 working days from the date of acceptance of the order.
The shipment of what was ordered will take place only upon actual receipt of the amount to CARLOALBERTOTAGLIEGRANDI which must take place within In case of payment by Bank Transfer in advance what was ordered by the Customer will be kept committed until receipt of proof of payment, to be sent to the e-mail info@carlaolbertotagliegrandi.com no later than 3 working days from the date of acceptance of the order. The shipment of what has been ordered will take place only upon actual receipt of the amount to CARLOALBERTOTAGLIEGRANDI which must take place within 7 working days from the date of acceptance of the order, beyond this deadline, the order will be deemed automatically canceled.
The details for making the Bank Transfer are:
IT35O0306909400100000070092
swift/bic BCITITMM
INTESA SAN PAOLO MILAN
Right of withdrawal
The company LA COMMERCIALE 2F SRLS guarantees the right of withdrawal for any reason from the purchase contract. To exercise this right you must send a registered letter A/R and preferably also an email to CORSO DI PORTA NUOVA 48 20121MILAN email info@carloalbertotagliegrandi.com specifying the order number and which products are subject to return. All within 10 days after receipt of goods.
However, the right of withdrawal is subject to the following conditions:
- the purchased goods must be returned unused and undamaged, in its original packaging complete in all its parts (including packaging and documentation and ancillary equipment), better to avoid labels or adhesive tapes on the original packaging of the product;
- In accordance with the law, the costs will be borne by the customer;
- shipment, until the certificate of receipt in our warehouse, is the full responsibility of the customer. We are not liable in any way for damage or theft/loss of goods returned by uninsured or untracked shipments (e.g.; priority mail);
- in case of damage to the goods during transport, we will take care to promptly notify the customer of the incident (within 5 working days of receipt of the goods) to enable him to file a complaint against the courier of his choice and obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the customer for its return, simultaneously canceling the request for withdrawal;
- If, on the other hand, the return is returned undamaged in all of the above points, we will refund the cost of the goods only (not the shipping costs) by bank transfer after 10 days of receipt of the returned goods. For any dispute between the parties in this regard, the court of the place of execution of the contract shall have jurisdiction.
Privacy
The personal data requested when placing an order are collected and processed for the purpose of fulfilling the Customer’s express requests and activating towards him/her the procedures for the execution of orders and the necessary related communications. Under no circumstances and for no reason will personal data be transferred to third parties.
LA COMMERCIALE 2F SRLS guarantees its Clients compliance with the regulations on the processing of personal data, in accordance with the provisions of the Privacy Code set forth in Legislative Decree no. 196/2003.
The data controller is LA COMMERCIALE 2F SRLS, based in MILAN CORSO DI PORTA NUOVA 48 20121.
Customer Care
For any inquiries, invoices, complaints, information or problems, you can contact the Contact Center at e-mail address
Contact
E-mail:
- Administration: amministrazione@carloalbertotagliegrandi.com
- Accounting and Billing: amministrazione@carloalbertotagliegrandi.com
- Assistance: info@carloalbertotagliegrandi.com
- Order Management: info@carloalbertotagliegrandi.com
- Returns Management: info@carloalbertotagliegrandi.com
- Information: info@carloalbertotagliegrandi.com
- Phone: +393409593692
Current regulations
The contract of sale between the Customer and commercial 2f srls is concluded in Italy and governed by Italian Law. For any civil and criminal dispute arising from the conclusion of this contract of sale at a distance, the competent court will be that of the municipality of residence or domicile of the owner of la commerciale 2f srls
Issue accompanying invoice
For all orders placed on the Site, carloalbertotagliegrandi issues the shipping document for the goods shipped, sending it through the order. In the event that the Customer requests the issuance of an invoice, the information provided by the Customer in the registration form, with particular reference to the fields Tax Code, Company Name, and VAT Number, will be authentic. No changes in the invoice will be possible, after the invoice is issued, which will occur after the Customer has made payment of the full amount provided. The accompanying invoice will be placed in a sealed envelope and sent with the goods in the space reserved for transport documents.
